Privacy Policy
Family Tire Inc respects your right to data privacy. Located in Haines City, Florida, we are dedicated to securing the personal information you share with us. This policy details how we manage and safeguard your data, including contact details, vehicle specifics, and service history, when you utilize our automotive repair and tire solutions. By engaging with our shop or website, you consent to the practices outlined herein, designed to maintain the integrity of your personal records.
Data Collection
To provide professional automotive care, Family Tire Inc collects essential details such as your name, phone number, email address, and specific vehicle information like make, model, year, and VIN. We also document appointment schedules and comprehensive service records to maintain your vehicle's health history. We use secure methods to store this data, ensuring it is accessible only for legitimate business needs. Please note: [FLAG: MISSING SPECIFIC DATA STORAGE DURATION OR PHYSICAL VS CLOUD STORAGE DETAILS]. We do not sell or share your personal information with third parties for marketing purposes. Your information is strictly utilized to fulfill service requests and maintain our internal customer database safely.
SMS Communications
Customers who provide express consent for SMS communications may receive text messages regarding appointment confirmations, scheduling reminders, repair status updates, estimate approval requests, payment notifications, and vehicle pickup alerts. We do not sell or share your SMS opt-in data or personal information with third parties for marketing purposes. Participation in SMS messaging is entirely optional. Message frequency varies based on your service needs. Standard message and data rates may apply depending on your mobile carrier. You can opt out at any time by replying STOP to any message or text HELP for further assistance. Providing a mobile number for SMS is not a condition of purchase.
User Rights & Privacy Policy
1. Your Right to Access
You are entitled to request a comprehensive summary of all personal data Family Tire Inc currently holds regarding your vehicle services and contact information at any time.
2. Right to Rectification
Should you find that our service records, contact phone numbers, or vehicle details are incorrect or incomplete, you have the right to request an immediate update to those files.
3. Right to Erasure
You may request the deletion of your personal data from our active systems, provided the information is no longer required for legal, tax, or necessary business record-keeping.
How to Exercise Your Rights
To submit a data request, please email our privacy team at callbacksandquestions@familytireinc.com. We will review and address your inquiry within a thirty-day window.